Tuesday, May 31, 2011

One-on-one customer support

Q: Why can I not have one-on-one customer support?
A: The answer is here:

Monday, May 30, 2011

Two accounts

Q: How do I sign on to my 2nd Google account?
A: There is always some confusion when a blogger has 2 accounts. It is not just the owner of these accounts being confused. Often the computer is also confused. To avoid problems like this, it is usually recommended to clear cache and cookies:
This time, starting with a clean slade, use a different browser for the 2nd account. Either that or use 2 computers; one for each account.

Saturday, May 28, 2011


Q: How do I get rid of extra spaces between paragraphs?
A: Edit your post
Select all the text (highlight)
Click on Tx (second last icon on the right)
All default formatting will be removed.
Reformat your post, using [backspace] and [delete] keys
Publish post

Thursday, May 26, 2011

Change page title

Q: How do I rename a static page?
A: New post>edit pages>edit (select one)
Change the page title inside the box
Publish page

Photos disappeared

Q: Some images suddenly not showing on multiple posts, why?
A: Whenever you upload an image to your blog, Google automatically creates a Picasa Web Album for you. You must leave these albums alone, even when you do not recall making them or whether the albums contain 0 photos. 

If you delete a Picasa Web Album, the corresponding photos will disappear from your blog, not immediately; but within 24 hours. In fact you should have seen a warning message when you were trying to delete this album.

Links not showing

Q: The pages in my Pages Navbar only show up when scrolled over or highlighted. How can I make them show up all the time?
A: You need to change the colour of your links:
Design>template designer>advanced>links 
Here you can change: links colour, visited colour and hover colour to something else with a higher contrast to your template background colour.
Click [apply to blog] to save all changes.

Monday, May 23, 2011


Q: How do I change an e-mail address from an older account in order to access my older blog and get my password retrieved?
A: I understand completely what you are saying here. Yours is not a new problem. All bloggers have to realize that they are responsible for their own blogs. To manage your blog you have to maintain an active email account and record down your password somewhere safe. That's all.

Changing the email in Blogger is actually changing ownership of a blog. There is only one  correct way to do it: http://www.google.com/support/blogger/bin/answer.py?answer=41448
It is usually too late, if your old email has become inactive and you have forgotten your password. Just cut your losses and start a new blog. It is free.

Saturday, May 21, 2011

Change colour of text

Q: How do I change the color of text in gadgets? Also color of post title - only info for changing background color.
A: You were on the right track. Use a test blog to find out exactly where under [advanced], the feature is located. You will find that different templates give you different choices under "advanced". Colour choices is fractional. Choose from the rainbow, to obtain the exact colour intensity you prefer. Click [apply to blog] to save changes.

Blogging is really a personal journey of discovery. If we only have this help forum, then blogging will become too slow for some people. We will be spending too much time asking questions and waiting for answers. This is a slow way of learning, especially for those with a steeper learning curve. Here is my own test blog: http://davidchin8888.blogspot.com You may take a peek, if you like.

Friday, May 20, 2011

New blogger

Q: I am new to Blogger. Please help me.
A: Starting a blog is easy. Use your Gmail address and password here:  www.blogger.com 
Here is a video tutorial:

and the same thing again in words:

Later, when you have questions, some simple answers are listed here:

For more complicated problems, please post your question on the Blogger Help Forum where our Blog*Stars/Top contributor will answer all your questions:

To set up an email alert, (so that you will receive an email, when some one answers your question), please come back to this page, scroll down and check the box under subscribe (Email me when people reply) and click on [save] before you leave this forum.

email me/call me
Helpers will not call you on your phone or email you directly because the answers will not be seen or heard by other bloggers except you. This defeats the purpose of this forum: we share answers with all other bloggers (45 million). This way the same question will not be asked again and again.

More tips:
1. Experiment first with a test blog. Perhaps that is what you need to do now: start a test blog. It is free. Blogging is really a personal journey of discovery. If we only have the help forum, then blogging will become too slow for some people. We will be spending too much time asking questions and waiting for answers. This is a slow way of learning, especially for those with a steep learning curve. Here is my own test blog: http://davidchin8888.blogspot.com You may take a peek, if you like.
2. Help someone else with their problems and in the process learn something new yourself. Try your hand also at posting answers rather than only asking questions on this help forum. 

Just in case you do have some more questions like this one; but do not wish to start a test blog, please hover your mouse over my name and click on [FAQ & answers]. Click on "photos" or any label in my labels list. I also have answers for your next 20 questions! If you cannot find the answer there, refer to my blog list at the bottom of the page. We have just found another way of learning about blogger blogs: learn from others who know about blogs; no need to reinvent the wheel. When you have no more questions to ask, read the other answers on the help forum which are marked in green [Best Answer]. These are worth reading.

source: http://www.google.com/support/forum/p/blogger/thread?tid=19cd4d68c25c380f&hl=en&fid=19cd4d68c25c380f0004a3ac011f0ce4

Wednesday, May 18, 2011

URL not available

Q: How do I find a url that isn't being used? I've tried many times with no success!
A: Go alpha-numeric (alphabet with numbers) and your troubles are over. I have over 60 blogs and never had any problem with finding a URL.

You can share a blog name; but not blog address. Select any blog name you like and start blogging today.

Sunday, May 15, 2011

100 blogs

Q:  I have 100 blogs; need to create another account?
A: You have 100 blogs  with one post in each blog. Most bloggers will have one blog with 100 posts. It becomes much easier for your viewers and yourself, if you group all your posts together under a few blogs.

No, you do not need another account, just combine some of your posts under one blog and have just a few blogs.

Saturday, May 14, 2011

Blogger is back

What a frustrating day. We’re very sorry that you’ve been unable to publish to Blogger for the past 20.5 hours. We’re nearly back to normal — you can publish again, and in the coming hours posts and comments that were temporarily removed should be restored. Thank you for your patience while we fix this situation. We use Blogger for our own blogs, so we’ve also felt your pain.

Here’s what happened: during scheduled maintenance work Wednesday night, we experienced some data corruption that impacted Blogger’s behavior. Since then, bloggers and readers may have experienced a variety of anomalies including intermittent outages, disappearing posts, and arriving at unintended blogs or error pages. A small subset of Blogger users (we estimate 0.16%) may have encountered additional problems specific to their accounts. Yesterday we returned Blogger to a pre-maintenance state and placed the service in read-only mode while we worked on restoring all content: that’s why you haven’t been able to publish. We rolled back to a version of Blogger as of Wednesday May 11th, so your posts since then were temporarily removed. Those are the posts that we’re in the progress of restoring.

Again, we are very sorry for the impact to our authors and readers. We try hard to ensure Blogger is always available for you to share your thoughts and opinions with the world, and we’ll do our best to prevent this from happening again.

Posted by Eddie Kessler, Tech Lead/Manager, Blogger

Make my own gadget

Q: How do i create my own gadget and then add it into my blog?
A: This link may have the info you need: http://code.blogger.com/

source: http://www.google.com/support/forum/p/blogger/thread?fid=0a77df744ad224210004a311fa1ccade&hl=en

Friday, May 6, 2011

Picasa storage cost

Q: What is the cost of extra GB, ie when we use lots of video clips?
A: The blog is free; but any photos or videos that you upload to your blog will automatically create a Picasa web album on the internet. The first 1Gb for Picasa is free. You can buy more Gb if needed:http://picasa.google.com/support/bin/answer.py?hl=en&answer=39567

source: http://www.google.com/support/forum/p/blogger/thread?tid=37bb66d85de075fc&hl=en

My blog was removed

Q: How do I submit my "removed" blog for review and appeal?
A: There should be a link in your dashboard to request a review.
Spam Appeal Guidelines - April 2011
Given the fact that automated spam detection is not yet a perfect science, the Blogger Team is happy to investigate any reports of false positive spam reviews, posted here in the forum. That being said, before you request an appeal, it's worth describing a few examples of what Blogger regularly removes, as part of its zero tolerance policy to abusive / inappropriate content:

- Affiliate marketing.
- Content created with scripts and programs, rather than by hand.
- Content or links referencing GPT, PTC, PTS, 'Make money from home', 'Make money fast', or other referral-based activities.
- Content scraped from other sources.
- Copyright Infringement.
- Large blogs with multiple, unfocused / unrelated subjects.
- Links to Illegal Downloads / Streaming / Torrents.

If, as the owner of the blog(s) in question, you are confident that your content doesn't fall into any of the above categories, and you have already requested a manual review using the dashboard link - then you can appeal the spam review decision, and Blogger will again review your blog.  If you started this discussion, just reply here, saying that you've read these Guidelines - and we'll pass your appeal to Blogger.  Please, please, please state your BlogSpot URL, or lockedBlogID!

What is the BlogSpot URL, or lockedBlogID?



Please note that the Blogger Team may look at other blogs in your account, as part of their review. If you request an appeal, and Blogger discovers other abusive / inappropriate content during the investigation, you risk having all of your content permanently removed. Please consider this when requesting an appeal.

If you want to know why any of this is necessary, read here:




Please read about the volumes of blogs that are involved in the removal / review process:


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