Friday, June 17, 2011

Google account recovery team

From Google Recovery Team 

Hi,

Thank you for filling out the account recovery form. We know losing access to your account can be a frustrating experience and we want to help.

At Google, we take your privacy and security seriously. We're committed to returning accounts only when we're sure we're giving them back to the accounts' owners. Unfortunately, based on the information you provided, we were unable to verify that you own this account. To ensure that we are not compromising the security of the data, we can't return the account at this time.

If you can provide additional information to verify that you own this account, please visit http://www.google.com/support/accounts/bin/request.py?ara=1 and submit another request, providing as much accurate information as possible. If you're unsure about specific dates, provide your best guess.

Because Google doesn't ask for much personal information when you sign up for an account, we don't have many ways to verify that you own an account. In order to verify that you're the real owner of an account, we need specific details about your account during the recovery process. We also can’t accept identification documents as a proof of account ownership because we don’t consider this a secure method. For more information on this policy, please visit http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=117219

If you are unable to provide specific information to recover the account or would like to create a new account, please visit https://www.google.com/accounts/NewAccount

We apologize for any inconvenience and appreciate your cooperation and understanding.

Sincerely,
The Google Account Recovery Team



source: http://www.google.com/support/forum/p/blogger/thread?tid=0707b2020015b979&hl=en

1 comment:

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    ReplyDelete

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